In This Article:
Part 1: OS & Devices π₯οΈπ±
Screen Resolution: 1024x768 or higher recommended.
Operating Systems:
Part 2: Connectivity π
Ports: Allow access to ports 80 and 443.
Bandwidth: 1 Mbps per computer recommended for best performance.
Caching/Proxy: Ensure bypass rules are set for ChalkTalk websites.
Part 3: Browsers (Use the Latest Version!) β¨
Recommended: Google Chrome (latest version)
Settings:
Cookies: Must be enabled.
Pop-Up Blockers: Must be disabled or allow ChalkTalk URLs β https://chalktalk.com β https://app.chalktalk.com
JavaScript: Must be enabled.
Security Level Settings: Default settings supported;
Images: Default settings are supported; Image Display must not be turned off
Privacy Settings: Default settings supported; Maximum Privacy Setting (disabling cookies) not supported
Character Set: It is expected that Unicode UTF-8 is set as the default character set.
Part 4: Web Filtering (Whitelisting) π‘οΈ
Ensure your filters allow access to these core domains:
*.chalktalk.com*.chalktalk-api.com*.amazonaws.com/chalktalk-media/*
Chat Support
app.hubspot.com
api.hubspot.com
hubspot-rest.ably.io
hubspot-realtime.ably.io
js.hs-scripts.com
Access to Content
accounts.google.com
drive.google.com
play.google.com
*.googleusercontent.com
docs.google.com
*.learnosity.com
files.masteryconnect.com
cdn.jsdelivr.net/npm/mathjax*
Monitoring and Security
*.ingest.sentry.io
browser.sentry-cdn.com
*.datadoghq.com
Other
*.bootstrapcdn.com
*.cloudflare.com
*.wp.com
*.mixpanel.com
*.mxpnl.com
*.leadformly.com
*.googleapis.com
*.gstatic.com
*.google.com
Part 5: Email Whitelisting π§
To ensure you receive support emails, please bypass spam filters for:
Domains:
chalktalk.com,chalktalk.academy,shared.hubspot.com,hubspotemail.net
IP Ranges:
Hubspot emails (Documentation)
141.193.184.64/26
141.193.185.128/25
18.208.124.128/25
141.193.184.128/25
141.193.185.64/26
158.247.16.0/20
3.93.157.0/24
108.179.144.0/20
54.174.60.0/23
143.244.80.0/20
54.174.59.0/24
54.174.63.0/24
3.210.190.0/24
141.193.184.32/27
54.174.52.0/24
139.180.17.0/24
141.193.185.32/27
54.174.57.0/24
Instructions for Office 365:
Instructions for G Suite (Gmail):
β
Have questions? Contact us here




