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ChalkTalk's System Requirements πŸ’»

To ensure ChalkTalk runs smoothly, please make sure your devices and network meet these minimum requirements.

Written by Asma Khatut
Updated over 5 months ago

In This Article:


Part 1: OS & Devices πŸ–₯οΈπŸ“±

  • Screen Resolution: 1024x768 or higher recommended.

  • Operating Systems:

    • Chromebook OS (latest version)

      Screen Shot 2023-08-07 at 1.12.47 PM
    • macOS 10.10 or higher

      Screen Shot 2023-08-07 at 1.12.53 PM
    • Windows 7 or higher

      Windows_logo_-_2012.svg

Part 2: Connectivity 🌐

  • Ports: Allow access to ports 80 and 443.

  • Bandwidth: 1 Mbps per computer recommended for best performance.

  • Caching/Proxy: Ensure bypass rules are set for ChalkTalk websites.


Part 3: Browsers (Use the Latest Version!) ✨

  • Recommended: Google Chrome (latest version)

    Screen Shot 2023-08-07 at 1.12.47 PM
  • Settings:

    • Cookies: Must be enabled.

    • Pop-Up Blockers: Must be disabled or allow ChalkTalk URLs β—‹ https://chalktalk.com β—‹ https://app.chalktalk.com

    • JavaScript: Must be enabled.

    • Security Level Settings: Default settings supported;

    • Images: Default settings are supported; Image Display must not be turned off

    • Privacy Settings: Default settings supported; Maximum Privacy Setting (disabling cookies) not supported

    • Character Set: It is expected that Unicode UTF-8 is set as the default character set.


Part 4: Web Filtering (Whitelisting) πŸ›‘οΈ

Ensure your filters allow access to these core domains:

  • *.chalktalk.com

  • *.chalktalk-api.com

  • *.amazonaws.com/chalktalk-media/*

Chat Support

  • app.hubspot.com

  • api.hubspot.com

  • hubspot-rest.ably.io

  • hubspot-realtime.ably.io

  • js.hs-scripts.com

Access to Content

  • accounts.google.com

  • drive.google.com

  • play.google.com

  • *.googleusercontent.com

  • docs.google.com

  • *.learnosity.com

  • files.masteryconnect.com

  • cdn.jsdelivr.net/npm/mathjax*

Monitoring and Security

  • *.ingest.sentry.io

  • browser.sentry-cdn.com

  • *.datadoghq.com

Other

  • *.bootstrapcdn.com

  • *.cloudflare.com

  • *.wp.com

  • *.mixpanel.com

  • *.mxpnl.com

  • *.leadformly.com

  • *.googleapis.com

  • *.gstatic.com

  • *.google.com


Part 5: Email Whitelisting πŸ“§

To ensure you receive support emails, please bypass spam filters for:

  • Domains: chalktalk.com, chalktalk.academy, shared.hubspot.com, hubspotemail.net

IP Ranges:

Hubspot emails (Documentation)

  • 141.193.184.64/26

  • 141.193.185.128/25

  • 18.208.124.128/25

  • 141.193.184.128/25

  • 141.193.185.64/26

  • 158.247.16.0/20

  • 3.93.157.0/24

  • 108.179.144.0/20

  • 54.174.60.0/23

  • 143.244.80.0/20

  • 54.174.59.0/24

  • 54.174.63.0/24

  • 3.210.190.0/24

  • 141.193.184.32/27

  • 54.174.52.0/24

  • 139.180.17.0/24

  • 141.193.185.32/27

  • 54.174.57.0/24

Instructions for Office 365:

Instructions for G Suite (Gmail):


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