Discover how meeting the right system specifications guarantees smooth performance while implementing effective whitelisting practices enhances security and reduces threats.
OS & DEVICES
Screen resolutions of 1024x768 or above are recommended for optimal viewing
Chromebook OS latest version
OS 10.10 or higher
Windows 7 or higher
CONNECTIVITY
If your networks use caching/proxy, make sure these servers have a bypass rule for ChalkTalk’s websites
Access must be allowed to ports 80 and 443 to enable all components of the site to work properly. The users must have access to the list of valid URLs (see Web Filtering section).
While any connection speed is acceptable, the solutions will perform at optimum speeds with a faster Internet connection. For best performance, bandwidth of 1 Mbps bandwidth per computer on average is recommended.
BROWSERS
Google Chrome (latest version)
To check the latest version click the menu in the top right and go to Help > About Google Chrome.
Cookies: All web browsers must have cookies enabled.
Pop-Up Blockers: if installed, must be disabled or an exception must be created for ChalkTalk URLs ○ https://chalktalk.com ○ https://app.chalktalk.com
JavaScript: must be enabled
Security Level Settings: Default settings supported;
Images: Default settings are supported; Image Display must not be turned off
Privacy Settings: Default settings supported; Maximum Privacy Setting (disabling cookies) not supported
Character Set: It is expected that Unicode UTF-8 is set as the default character set.
WEB FILTERING
Locations that use a web filtering device, service, or other domain-blocking mechanism should allow access to the following domains.
Core Functionality
*.chalktalk.com
*.chalktalk-api.com
*.amazonaws.com/chalktalk-media/*
Chat Support
app.hubspot.com
api.hubspot.com
hubspot-rest.ably.io
hubspot-realtime.ably.io
js.hs-scripts.com
Access to Content
accounts.google.com
drive.google.com
play.google.com
*.googleusercontent.com
docs.google.com
*.learnosity.com
files.masteryconnect.com
cdn.jsdelivr.net/npm/mathjax*
Monitoring and Security
*.ingest.sentry.io
browser.sentry-cdn.com
*.datadoghq.com
Other
*.bootstrapcdn.com
*.cloudflare.com
*.wp.com
*.mixpanel.com
*.mxpnl.com
*.leadformly.com
*.googleapis.com
*.gstatic.com
*.google.com
WHITELISTING CHALKTALK EMAILS
Webmail systems should bypass spam filters for messages received from the following domains
Email Support
Domains:
chalktalk.com
chalktalk.academy
shared.hubspot.com
hubspotemail.net
IP Ranges:
Hubspot emails (Documentation)
141.193.184.64/26
141.193.185.128/25
18.208.124.128/25
141.193.184.128/25
141.193.185.64/26
158.247.16.0/20
3.93.157.0/24
108.179.144.0/20
54.174.60.0/23
143.244.80.0/20
54.174.59.0/24
54.174.63.0/24
3.210.190.0/24
141.193.184.32/27
54.174.52.0/24
139.180.17.0/24
141.193.185.32/27
54.174.57.0/24
Instructions for Office 365:
Instructions for G Suite (Gmail):
Contact us:
Through the in-app Chat on the ChalkTalk platform
Email us at support@chalktalk.com
Schedule a meeting using this calendar