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How To Change/Reset Your Password
Jorge Garcia avatar
Written by Jorge Garcia
Updated over 4 months ago

If you're a student who forgot their password or want to reset it, this article is for you!

If you are using your personal computer, we recommend selecting the Remember Me box the next time you log in to your account.

Part 1: forgetting your password

If you forgot your password, you can reset it by following these steps:

  1. Click on Forgot your password? button on the top right of the login button.

  2. Fill out your email and click on the Reset Password button.

    Screenshot 2024-06-03 at 9.04.38 PM
  3. Once you select the Reset Password button, you will get a message indicating that a password reset email has been sent.

    Screenshot 2024-06-03 at 9.06.01 PM
  4. Open the email, then click on the Reset Your Password button.

    Screenshot 2024-06-03 at 9.07.23 PM
  5. Fill out the new password, then click on the Set Password button. You will get a confirmation message that you have successfully reset your password and you can immediately log in to your account using the new password.


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Part 2: changing your password:

If you want to change your password once you log in, follow these steps:

  1. Log in to your account

  2. Select the Profile section in the bottom-left of the screen, then select Change Password

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  3. You will see the Change Password pop-up. Fill out your current password and the new password, then click on the Submit button. You will get a confirmation message indicating that your password has been successfully changed.

    Screenshot 2024-06-03 at 9.23.58 PM

Part 3: Asking your teacher to rest it for you:

If you are having issues with any of the above you may ask your teacher to help you reset it and here is a step-by-step guide to help your teacher do it :D

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