Making a Difference: How to Report Content Errors and Enhancements
Hey there! We believe continuous improvement is the key to delivering the best learning experience for you. If you encounter any content errors or have suggestions to enhance our lessons, we're here to help you report them. Follow these simple steps to let us know and contribute to making our platform even better:
Navigate to the Lessons Tab and select the Subject and Lesson.
Go to Adaptive Practice and click on view Results / Additional Practice
Report Enhancements/Errors
To report enhancements or errors, keep an eye out for the envelope symbols. Here's what each symbol represents:
(1) To report enhancements or errors in the passage, select this envelope.
(2) To report enhancements or errors in the question, choose this envelope.
(3) To suggest enhancements or errors in the answer explanation, click on this envelope.
To report content errors on the test or group activity, please reach out to our support team with the following details to escalate to our content team:
For Tests:
Confirm the curriculum
Confirm the test
Confirm the question on the test and the specific error you are seeing (or if the entire question is incorrect)
For the group activity
Curriculum
Lesson that the worksheet or question is associated with
Provide the specific worksheet you are seeing the error on (intervention or primary)
Specific question and error
That's it :)